Deleting your mosque's account
How to request deletion, the 30-day cancelable window, and exactly what happens once it completes.
Quick answer
From Admin Panel → Profile, the mosque's owner can request deletion in the red Delete this mosque section. This starts a 30-day countdown — nothing is deleted yet, and your kiosk display and admin panel keep working exactly as before. A banner at the top of every page shows how many days remain, with a Cancel deletion button. If the 30 days pass with no cancellation, deletion happens automatically and can't be undone.
Who can request it
Only your mosque's owner can start a deletion request — this isn't available to other admin accounts on the same mosque.
Requesting deletion
Go to Admin Panel → Profile and find Delete this mosque near the bottom of the page. You'll be asked to confirm — this starts the 30-day window, it doesn't delete anything immediately.
While the 30 days are running
A red banner appears at the top of every admin page, showing how many days are left, for as long as the request is pending. Your kiosk display and admin panel keep running completely normally during this time — nothing is hidden, disabled, or interrupted.
Cancelling
Tap Cancel deletion in the banner at any point during the 30 days. This is free and fully reversible — your mosque's status reverts immediately, and nothing was ever removed.
After 30 days
If nobody cancels, deletion happens automatically once the 30 days are up — and this is permanent. Everything is removed: your announcement slides, kiosk settings and theme, any uploaded images or verification documents, and the admin account itself. There is no recovery after this point.
Common questions
Can I cancel after the 30 days are up?
No. Once the 30-day window passes without being cancelled, deletion happens automatically and is permanent — there's nothing to undo afterward.
Does anything change on my kiosk display while a deletion is pending?
No — your display keeps running exactly as before for the full 30 days. There's no visible change until either you cancel, or the deletion actually completes.
What if I'm not the owner and want to delete the mosque's account?
Only the owner can start a deletion request. If you're a different admin on the account, you'll need to ask the owner to do this from their own login.
Still stuck?
The Awqōt team is happy to help with account deletion.